Frequently Asked Questions
Corio Waste Management
Frequently Asked Questions
Welcome to the Corio Waste Management Frequently Asked Questions (FAQ) page.
Here you’ll find answers to common questions about our services and waste management practices to help you make informed, responsible waste decisions.
Bin & Skip Services
Choosing the right bin size and type depends on the amount and type of waste you produce, as well as the space and access available at your site.
• Small bins (80–1,100L): Ideal for low waste volumes or limited access areas like offices, apartments, retail stores, and events.
• Medium bins (0.5–4.5m³): Suitable for larger commercial and industrial sites with more space and moderate waste output.
• Large open-top bins (4–40m³): Best for bulky or high-density waste like construction debris or facilities with high waste generation (e.g., hospitals, factories).
• Compactor bins: Designed for sites generating over 75m³ of waste per week, helping manage large volumes efficiently.
Corio Waste Management offers solutions for all waste types, including hazardous and liquid waste. We’ll help you select the right equipment to suit your needs.
Visit our Bins page on our website to view our range of bins and skips.
Ensure Bins are filled to below the rim and within their specified weight limits (no more than 150 kg per cubic metre). Load contents to exclude spillage during transport. Open-top bins must be secure enough to be covered with a tarpaulin. Overfilled or overweight bins pose safety risks and will not be collected in line with road safety regulations.
In general, we recommend separating waste types to reduce costs and allow for more effective recycling. Certain bins are designed for mixed waste, but restrictions may apply.
Comingled recycling waste bins can be used to collect different types of recyclable materials in a single bin. Materials are sorted and processed at a recycling facility.
Yes. Most Victorian councils require a permit to place a skip bin on public land, such as roads or nature strips. This ensures safety and compliance with local regulations.
Permit rules vary by council, so always check with your local council before delivery. Placing a bin without a permit can result in fines or removal.
We offer fast turnaround times, often within 24–48 hours, depending on your location and the type of service required.
Recycling & Sustainability
Yes, Corio Waste Management provides a collection, transportation and material recovery service for source separated recyclable materials such as paper and cardboard, organics, plastics, metals, glass, concrete, bricks, asphalt, building and demolition materials and fully commingled recyclable materials.
Visit our recycling page for more information.
We aim to divert as much waste from landfill as possible through recycling and resource recovery processes at licensed facilities.
We are proud to operate state-of-the-art, systematically maintained and clean collection vehicles with the latest emissions control technology. The use of alternative fuels and route optimisation software minimises greenhouse gas emissions from transport activity and ensures efficient and reliable service delivery. The company is exploring the introduction of electric and hydrogen-powered vehicles.
CWM also offers carbon-neutral collection services through partnerships with Viva Energy.
Yes, we offer reporting services to help you meet sustainability goals and compliance requirements
Hazardous, Liquid & Special Waste
Yes, Corio Waste Management collects and disposes of asbestos waste, but conditions apply.
Commercial or industrial asbestos must be removed by a licensed contractor and transported with the required EPA permits and certificates. Our vehicles are fully licensed to handle this type of waste.
Domestic asbestos can be transported by the homeowner to a licensed landfill without EPA documentation, but safe handling and packaging practices must still be followed.
Asbestos should be double-wrapped in 0.2 mm thick polythene, sealed with tape, and clearly labelled with an asbestos warning. Damaged packaging must be repaired before disposal.
Workplaces must comply with Occupational Health and Safety Regulations 2007 and the WorkSafe Australia Asbestos Code of Practice.
If you’re unsure how to proceed, contact us for guidance on safe and compliant asbestos disposal.
Hazardous waste requires special handling. Contact us to arrange safe collection and disposal in compliance with EPA regulations. Visit our Hazardous Waste page for more information.
Yes. Corio Waste Management provides a collection, transportation, treatment, materials recovery, and disposal service. Liquid tanker vehicles with tank capacities from 8,000 to 22,000 L collect waste from grease interceptor traps, triple interceptor traps, septic tanks, oil and oil and water emulsions and spills.
Further information about our liquid waste solutions can be found at Liquid Waste.
You can select a waste management solution for various waste types. Please refer to our “Solutions” pages and select your waste type. For example, for General (Solid) waste bins prohibited items include: asbestos, chemicals, batteries, e-waste, liquid waste, hazardous waste and medical waste, which need to be collected and disposed of via appropriate methods and bins. Please refer to our Solution pages for a comprehensive list.
Business & Commercial Services
Yes, we provide regular waste collection services tailored to your business needs, including solid and liquid waste, sanitary services, recycling, and specialised waste streams.
Absolutely! We offer tailored waste management solutions for events, ensuring efficient collection and disposal services. Visit our Events page for more information.
Yes, we offer reporting services to help you meet sustainability goals and compliance requirements.
We are fully licensed and EPA-compliant, with trained staff and certified procedures for the safe handling, transport, and disposal of a comprehensive range of waste types.
Scheduling, Pickup & Collection
Corio Waste Management will collect your bin if the scheduled collection falls due on a public holiday, except for Good Friday and Christmas Day Public Holidays.
Yes, please fill out the suspension of service form at least 48 hours prior to the date you wish to suspend the service.
Yes. You will need to notify* Corio Waste Management via email or over the phone of your intention to suspend a regular collection. The notification should include the date from which the service is to be suspended and the date that regular collections will resume. You can also fill out our online form.
* Please note that any requests submitted outside of our regular business hours will be actioned the next business day. To reschedule a collection, we require notification by 3:00 PM on the day prior to your scheduled service. We recommend advising us of any changes to your regular collection schedule as early as possible to ensure timely adjustments.
We prefer 48 hours notice during regular business hours to deliver or pick up a bin. Requests submitted outside of our regular business hours will be actioned the next business day. To reschedule a collection, we require notification by 3:00pm on the day prior to your scheduled service.
Locations & Service Areas
Corio Waste Management (Head Office) – Geelong
41-45 Wills Cres, Moolap, Vic 3224.
Open 8am to 5pm, Monday to Friday.
Corio Waste Management/Whitford Liquid Waste Office – Ballarat
10 Wiltshire Ln, Delacombe VIC 3356
(03) 5336 1645
Open 8am to 4pm, Monday to Friday.
Corio Waste Management – Altona Depot
7 Baldwin Road, Altona North, VIC 3025
Open: 8am to 5pm, Monday to Friday.
Western Composting Technology – Shepparton
165 Daldy Road, Shepparton VIC 3631
Open: 7am to 4pm, Monday to Friday.
Western Composting Technology – Bendigo (Under construction).
Wallenjoe Road, Huntly, VIC 3551
We service various regions across Victoria, including the Greater Geelong region, Ballarat, Western Victoria, Surf Coast, Bellarine Peninsula, and Melbourne. Please contact us to confirm availability in your location.
Contracts, Legal Customer Support
That depends on the terms of your contract. Waste service agreements are legally binding and often include long durations and early termination penalties. If you are unsatisfied, first review the contract for cancellation terms.
Unless you were misled, pressured, or treated unfairly (known legally as unconscionable conduct), it may be difficult to exit the contract without a cost. If you believe the contract was entered into unfairly, you may have legal grounds to challenge it under the Trade Practices Act 1974.
Before signing any new contract, always read the fine print, understand the full cost, and don’t hesitate to negotiate terms that work better for your needs.
Illegal dumping can be reported to the Environment Protection Authority (EPA) Victoria. We also assist in cleanup operations upon request.
Customer Support
Yes. Corio Waste Management provides 24-hour support for emergencies and incident response. If you call outside regular business hours you will be directed to leave a message if the call is not urgent.
If you have an emergency, you will be directed to our emergency number and can speak with a team member. Please note additional costs apply for emergency response services.
Corio Waste Management
Phone: (03) 5275 9500
Whitford Liquid Waste
Phone: (03) 5336 1645
